Whirlpool’s urgent notice to customers with a Hotpoint or Indesit machine – MyLondon

Whirlpool has issued an urgent message to its customers, following a recall alert made some months ago.

The manufacturer identified a potential risk concerning certain models of Hotpoint and Indesit branded washing machines made between 2014 and 2018.

Since issuing the recall more than four million people have contacted the brand to see if their machine was affected.

Today, Whirlpool is urging customers who have one of the machines to check their appliance.

If you appliance is affected, they will replace it.

To find out if your model is affected, check the recall information guide.

Whirlpool has implemented strict social distancing rules to ensure the safety of both customers and staff while carrying out replacement or repairs, and all engineers and delivery teams are equipped with PPE including face masks, gloves and hand sanitiser.

Whirlpool is also providing customers with contactless deliveries.

Jeff Noel, Vice President of Whirlpool, said: “Customer safety is our number one priority, and while we are pleased to have resolved hundreds of thousands of cases already, we want to help as many affected households as we possibly can.

“That’s why we urge anyone with a Hotpoint or Indesit washing machine who has not registered their appliance yet to do so today. If your appliance is affected, we will replace it
Source…