Query: I heard on the radio that a certain make and model of washing machine is being recalled due to an electrical defect, which could be a potential fire hazard. I’m concerned that my washing machine is one of those being recalled. Should I stop using it immediately – or just reduce the number of washes per week? Also, am I entitled to a replacement? Evelyn, Co Dublin
Answer: As a first step, I would suggest that you check the website of the Competition and Consumer Protection Commission (ccpc.ie) for details of the product recall – and to check if the make and model number of your washing machine is listed as one of those affected by the safety issue. The appliance model number is typically found on either the front or the back of the machine.